Strategies for Handling Difficult Group Dynamics 2020

The most frequently requested topic in my training program is  “how to handle difficult group dynamics.” Believe it or not, there are some proven strategies, processes and practices that can be learned and employed that will give you a very high probability of success while enhancing the culture of the organization. This two-day Master Class will walk you through these skills, step-by-step and will allow each participant to practice these skills and strategies.


 Fall 2020, San Bernardino City Unified School District

Tuition: $695.

What you will learn

  • Your own values and beliefs about groups and difficult group dynamics.
  • How to calibrate participant behavior. 
  • How to identify informal leaders and barometers in groups.
  • The classic behavioral patterns of the most common difficult group dynamics.
  • How to recognize and intervene in such difficult dynamics as "the dominator", "the passive aggressive", "silent groups", "the bully", "the status-quo group", "polarized groups".

Topics covered

  • Core observation skills for facilitators and group participants.
  • Handling Difficult Group Dynamics Process.
  • Communication Positions and Points of Focus.
  • Negative Vision Process.
  • Sabotaging Process.
  • Life Story Process.
  • Decision Matrix Process.

Course Design

  • This is a fun and highly interactive 2-day session. Participants are encourage to bring real-life scenarios that will be the focal point for the training experience.
  • The course is a combination of brief lectures followed by modeling and practice by each participant. Videotaping will be available to enhance the learning of those interested volunteers.

Who should enroll

This class is designed for leaders, managers and supervisors who find themself in challenging group and team settings. It is also wonderful for facilitators, coaches and consultants who are interested in deepening their practice. No prerquisites for this class are required. This is a much more in-depth exploration of this important topic than is covered in the Leadership Practices for Challenging Times leadership development program. If you have questions about your qualifications for this Master Class, please contact Steve Zuieback at Email:


Steve Zuieback is president of Synectics and a member of Dalmau Consulting based in Australia. Steve has extensive consulting and training experience with private business, governmental organizations, schools, communities and non-profit organizations in the areas of leadership, creative planning, change implementation, team development, and community building.

Steve's professional activities have taken him around the country and around the world. He has worked with Kaiser Permanente, BHP, ALSOC, Coles Group, Transport South Australia, Fletcher Building, Los Angeles County Office of Education, Riverside County Office of Education, San Bernardino County Superintendent of Schools and over 50 school district in intensive leadership development and planning sessions. The key focus of work is in the area of building deep leadership and facilitation capacity within large organizations, especially in educational systems. 

Steve has written Leadership Practices for Challening Times, Facilitation Skills for Chaotic Times Process Flash Cards and Diagnosis: From Theory to Practice.

Steve lives in Ukiah, California with his wife Joyce Paterson and he is very involved as a community volunteer in Mendocino County. 

Training Venue

This training program is sponsored by San Bernardino City Unified School District as part of their Trainer of Trainer program. It wil be held at their wonderful training facility at 4030 Georgia Blvd., San Bernardino, CA 92407

Register Now

Please contact Steve Zuieback at 707 206-1980 or email at