Research indicates that 80-90% of all communication is nonverbal. Michael Grinder’s delineation of the 21 patterns of what one can do with one’s eyes, voice, body and breathing is a major breakthrough in communication. Pivotal to Michael’s discovery is the emphasis on breathing. He is able to behaviorally answer the perennial conundrum of “How does the practitioner know if one has permission to interact with another person?” The second half of the book are some common applications of the nonverbal communication patterns. This book is a wonderful complement to the Facilitation Skills for Chaotic Times Flashcards as its focus is on the micro-skills of effective communication and facilitation.
March 2016: Diagnosis- From Theory to Practice
How to Move Teams to Higher Levels of Performance
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