This e-book provides a step-by-step guide to the science of organizational diagnosis. Leaders at all levels of organizations are often perplexed and mistaken about what is actually happening underneath the surface in their teams and organizations. Like a medical practitioner, it is often critical to first understand the underlying dynamics before making a diagnosis and developing a treatment plan.
The purpose of this book is to provide leaders, consultants, and facilitators in positions of having to design interventions, with practical and straightforward approaches to diagnosing their situations. The book is filled with practical strategies, tools and videos to guide leaders on their journey to success.
Over the last 30 years Steve Zuieback and Tim Dalmau have worked in 41 countries in publicly listed and private corporations, government organizations and non-profits, spanning resources and mining, engineering, transport, health care and education sectors. This book is the synthesis of their experience and their approaches that have guided companies, teams and leaders in their pursuit of excellence.
Please click on the image of Tim and Steve for a quick story of the diagnosis process and an overview of the book.
This E-book is filled with practical tools, tips and processes. In addition there are links to many additional resources and tools. The book is laid out in the following chapters:
As this image portrays, the diagnosis process is made up of 3 critical components
We have identified 6 critical domains of inquir and information gathering.
The diagnosis process is often a bit circuitous and is made clearer by examing the complexity of the issue and system against the necessary steps in each of the 3 critical components of the process.
November 14 & 15, 2019 - February 14, 2020 (Closed to the Public)
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino City Unified School District. This program is for school leadership teams - Working on the Work.
6 Part Leadership Team Development Program - January 13 & 14th - April 14th & 15, 2020 ( Open to the Public)
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino County Superintendent of Schools.
January 16 - 17, 2020 (Open to the Public)
This is a 2-day Master Class for Leaders and Consultants. The class is focused on how to diagnose complex organizational issues and how to design effective strategies and interventions based on the diagnosis. No prerequisites are required.
This Program has been postponed until Fall of 2020
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino City Unified School District.
Will Be Offered in Fall of 2020 (Originally scheduled for May 2020)
This is a 2-day Master Class for Leaders and Consultants. The class is focused on how design and facilitate planning conversations using the Process Enneagram developed by Richard Knowles and Tim Dalmau. It is extremely helpful if participants have attended a multi-day Leadership Practices for Challenging Times trainng program delivered by Steve Zuieback.
Fall 2020 - Specific Date TBD (Open to the Public)
This is a powerful 2-day Master Class on the skills and techniques for managing difficult group dynamics. The course is sponsored by the San Bernardino City Unified School District and is open to the public. No prerequistes are required for registering and attending.
Spring 2021 - Specific Date TBD (Open to the Public)
This is a powerful 2-day Master Class on micro skills - the skills and techniques for managing group dynamics. Without an effective use of micro skills, facilitators and leaders tend dto rely too much on facilitation process. The combination of micro skills and effective process is the key to facilitating powerful results for teams and organizations. The course is sponsored by the San Bernardino City Unified School District and is open to the public. No prerequistes are required for registering and attending.
Facilitation Skills for Chaotic Times Process Flash Cards
March 2016: Diagnosis- From Theory to Practice
How to Move Teams to Higher Levels of Performance
© 2020 Steve Zuieback, Synectics LLC · Site Map · Join Steve's Email List
Note: Zuieback, Zuiebock, Zuiebeck, Zweiback, Zweiback, etc. are potential misspellings of Steve's name.