This is one of the most frequent dilemmas faced by a leader. It calls into question the leader’s most basic philosophy, beliefs and style. Without diving into all of these underlying issues, Ralph Stacey has provided us with an objective model to answer this question. To see an entire video that goes into depth about the model and how to apply the model into the day-to-day practices of a team, click here.
The Stacey model is used to explain many dynamics about systems and can be applied to decision-making. As you can see from the graphic there are two dimensions that can be assessed against a given issue, question or strategy. The vertical axis is the level of agreement that already exists and the horizontal axis is the level of certainty about an answer or direction that will delivery the desired results.
Bottom Left Hand Corner – Just Make the Decision
Issues that have a high degree of both agreement and certainty fall in the bottom left hand corner of the model can be called ordinary management. These are areas that a leader, in service of the team and system, should just make the decision. It doesn’t preclude some level of input or assistance from a few people. They are not issues that should take up the precious time of the whole team.
Chaos – If Urgent, Make the Decision
Issues that fall far from agreement and certainty fall in the area of chaos. This may indicate many things, but it certainly indicates that the team is not ready to make the decision and would likely spin around and around if forced to make the decision. In these situations, if the issue is important and urgent, the leader is better off making the decision. Again they may choose to get input or assistance from a few of the team members.
Extraordinary Leadership and Management – Team Decision
When the issue, question or strategy falls in the middle ground, this is a golden opportunity for whole team or organization involvement and decision-making. The conversations that are involved, if facilitated effectively, will lead to greater shared understanding and meaning, commitment and ownership.
Suggested Process To Use With Your Team
Watch the video for more detailed explanation of the steps. To apply the model to your team follow these steps:
May 23rd, 2019 - June 11, 2020 (Closed to Public)
This is a special leadership development series for the Ukiah Unified School District Leadership Team. Each session will focused on a specific model with associated tools and processes.
July 30 - July 31, 2019; October 23-24, 2019 (Closed to Public)
This is a special professioinal development series the California Education Partners team. Each session will focused on a specific model with associated tools and processes.
September 4 - September 13, 2019 (closed to public)
This is an 5-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino City Unified School District. The intended audience is for Managers, Principals and Professional Development Staff.
6 Part Leadership Team Development Program - October 14, 2019- January 14, 2020 ( Open to the Public)
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino County Superintendent of Schools.
October 17th - December 13th, 2019 (Closed to the Public)
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino City Unified School District. This program is for school leadership teams - Working on the Work.
January 16 - 17, 2020 (Open to the Public)
This is a 2-day Master Class for Leaders and Consultants. The class is focused on how to diagnose complex organizational issues and how to design effective strategies and interventions based on the diagnosis. No prerequisites are required.
February 13 - April 10, 2020 (Closed to the Public)
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino City Unified School District.
Diagnosis: From Theory to Practice
March 2016: Diagnosis- From Theory to Practice
© 2019 Steve Zuieback, Synectics LLC · Site Map · Join Steve's Email List
Note: Zuieback, Zuiebock, Zuiebeck, Zweiback, Zweiback, etc. are potential misspellings of Steve's name.