This blog is part of the continuing series of articles on the Process Enneagram and on powerful facilitation processes. The Process Enneagram has been around for probably 3500 years and has been adapted by Richard Knowles in the form described in this blog.
The Process Enneagram can be used as a conversation process, a planning journey map, a facilitation process selection tool, a diagnostic tool and as a way of understanding organizational systems. It is obviously very powerful if it can be sued for all of these applications!
Two different approaches or sequences of questions can be considered for the Process Enneagram when used as a conversation process. The first sequence of questions is one often advocated by Dick Knowles. In this sequence you start by exploring the current state (identity) of the issue, followed by a conversation about desired relationships among the team (Relationships), and then a discussion about the nature and quality of information (information). After exploring the triangle, the facilitator would then follow the sequence of arrows:
Intentions------->Principles--------->Tensions-------->Strategies---------->Work ------->Deep Learning
In my experience, I start with the current identity around the issue or team and then I move to Intentions – what you want to create. From there I move to either Tensions or Principles depending on the level of functionality of the team. In high functioning teams, I will go to principles first. In less functional teams, I go to Tensions before exploring Principles. I find that it is often necessary to explore the deeper patterns or causes that restrain a team or organization before talking about how they want to operate (be) together. Holding deep conversation about Tensions before principles often provides much greater insight into the necessary agreements that will be needed to break the tensions.
After completing the sequence of:
Current State ----->Intentions ------>Tensions -------->Principles
I will move a group to talk about Strategies---------->Work and then Deep Learning. You may notice that I don’t normally address either Relationships or Information directly. The reason is that they are so important that I want people to experience the development of shared information and experience the kind of positive relationships that will be necessary to their success rather than just talk about them. This is best accomplished by selecting the right facilitation process that achieves both the rational and experiential or social outcomes that are required for each particular team. For more about selecting the right process, click here.
November 14 & 15, 2019 - February 14, 2020 (Closed to the Public)
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino City Unified School District. This program is for school leadership teams - Working on the Work.
6 Part Leadership Team Development Program - January 13 & 14th - April 14th & 15, 2020 ( Open to the Public)
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino County Superintendent of Schools.
January 16 - 17, 2020 (Open to the Public)
This is a 2-day Master Class for Leaders and Consultants. The class is focused on how to diagnose complex organizational issues and how to design effective strategies and interventions based on the diagnosis. No prerequisites are required.
This Program has been postponed until Fall of 2020
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino City Unified School District.
Will Be Offered in Fall of 2020 (Originally scheduled for May 2020)
This is a 2-day Master Class for Leaders and Consultants. The class is focused on how design and facilitate planning conversations using the Process Enneagram developed by Richard Knowles and Tim Dalmau. It is extremely helpful if participants have attended a multi-day Leadership Practices for Challenging Times trainng program delivered by Steve Zuieback.
Fall 2020 - Specific Date TBD (Open to the Public)
This is a powerful 2-day Master Class on the skills and techniques for managing difficult group dynamics. The course is sponsored by the San Bernardino City Unified School District and is open to the public. No prerequistes are required for registering and attending.
Spring 2021 - Specific Date TBD (Open to the Public)
This is a powerful 2-day Master Class on micro skills - the skills and techniques for managing group dynamics. Without an effective use of micro skills, facilitators and leaders tend dto rely too much on facilitation process. The combination of micro skills and effective process is the key to facilitating powerful results for teams and organizations. The course is sponsored by the San Bernardino City Unified School District and is open to the public. No prerequistes are required for registering and attending.
Leadership Practices for Challenging Times: Principles, Skills and Practices that Work
March 2016: Diagnosis- From Theory to Practice
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Note: Zuieback, Zuiebock, Zuiebeck, Zweiback, Zweiback, etc. are potential misspellings of Steve's name.