I frequently get asked the question, “How can you create an organizational culture that values process when they only have time to address short-term needs or urgencies”?
The first tip seems like a paradox. That is, you need to assist your team in getting some quick results or “runs on the board”. This accomplishes a couple of essential things. First, it builds some of the team “infrastructure” that moves a group into becoming a high functioning team. It is critical, however, that the leader or facilitator also makes sure that the short term results are connected to the longer-term outcomes and principles that the team is moving toward. Secondly, getting short-term results allows groups to experience success and become more patient with the more process-oriented longer-term planning.
This is relatively simple. It involves spending a little extra time with the team after the shorter-term work is completed. That time is used to address the question, “When we step back from this short term plan, what are we learning about our longer-term outcomes and design principles?”
These lessons or insights are captured on a separate flipchart document. This document is continually posted when this team works on its short-term work. Eventually a longer-term plan begins to emerge. Even though it seems backwards, it is a way to address this overall dilemma and moves a group to be working on the longer term planning frame.
6 Part Leadership Institute - April 9th - June 12, 2019 ( Open to the Public)
6-day Leadership Development and Facilitation Skills training program sponsored by San Bernardino County Superintendent of Schools.
Leadership Practices for Challenging Times: Principles, Skills and Practices that Work
March 2016: Diagnosis- From Theory to Practice
© 2019 Steve Zuieback, Synectics LLC · Site Map · Join Steve's Email List
Note: Zuieback, Zuiebock, Zuiebeck, Zweiback, Zweiback, etc. are potential misspellings of Steve's name.