San Bernardino City USD - Leadership Team: Fall 2017

September 21 - December 15, 2017

This is a closed program for the leadership teams of the San Bernardino City Unified School District. This intensive training program provides participants with understandings about organizational systems, leadership, and skills to facilitate the most demanding, challenging and creative types of group interactions. A primary focus is on building high functioning teams.

What you will get from the training:

  1. Deeper insights into your leadership styles, strengths, and areas of stretch.
  2. A tool bag full of facilitation skills and processes.
  3. Understandings and strategies to deal with change management.
  4. Ability to diagnose situations in your teams and organization and a process for designing the right interventions and preventions.
  5. Strategies to build greater levels of sustainability into your programs and organizations.


Training dates:

September 21-22, 2017

October 19-20, 2017

November 16-17, 2017

December 14-15, 2017


Your Instructor:

Steve Zuieback is a management consultant and master facilitator with over 30 years of experience of working with global corporations, non-profits, community organizations and teams. Steve's special interests are in the areas Education and the Environment.


To Register Contact: Closed Session





Register Now

This is a closed session for San Bernardino City Unified School District employees. For more information about this session contact Sylvia Ross at

Course Materials



Module 1: Blogs, Videos, and Supporting Files 

Difficult Group Dynamics and Micro Skills

Is my team dysfunctional, or is it just me- Part 1: (Unformed and Formed Groups)

Is my team dysfunctional, or is it just me? Part 2 (Functionality Continuum)

Is my team dysfunctional, or is it just me? Part 3: (Working with Complexity)

Is my team dysfunctional, or is it just me? Part 4: (Selecting the right processes to work with complexity)

What to do when the leader of your team is the problem?

How to work with dysfunctional team dynamics.

Communication Perceptual Positions – 1st Position – It is all about Me!  Video

Five Finger Model of Facilitation    Video

The Importance of Outcomes     Video

Models and Frameworks:

Balancing the "above and below the green line" - A story of actual practice. Video

Overemphasis on "below the green line" - are we going to eat or talk? Video

Overview of the 6 Circle Model - "below the green line" Video

Below the Green Line - Theory to Practice. Video

How to use the Ralph Stacey Model . Video


When to Chart as a Facilitator? 

After Action Review:  Video

What do you do when nobody will talk in a group - Crumple and Toss

Modules 2 & 3: 

Models and Frameworks:

Change and Transition  Video

How to use the Process Enneagram as a dialogue process:  Video

The Process Enneagram as a journey Map    Video

The Process Enneagram as a conversation and planning process. Video


Examples of the Process Enneagram Questions: 

How to use the Ladder of Inference Process:  Video

4 Step Action Planning Process  Video

The Decision Matrix  Video

Totems, Taboos and Repetitive Interactions   Video

What do you do when leadership feels it is being held hostage by the culture of the organization?

How do you build compassion within a group around difficult dynamics?

How to break that status quo mindset in a team?

How do you move a group from compliance to commitment?

Negative Visions

Checking on Your Communication Assumptions

Discussion Method Process - PDF

Appreciative Inquiry Process - PDF

Workshop Method - ICA - PDF

Module 4

Organizational Lifecycle by Tim Dalmau

Overcoming the Seven Sustainability Blunders by Bob Doppelt

Diagnosis: From Theory to Practice by Steve Zuieback

Strategic Enneagram Templates - PDF

Strategic Enneagram Templates - PDF

Mental Models Process - PDF

Inventories and Surveys

Five Dysfunctions of a Team by Patrick Lencioni

Organizational Lifecycle Inventory by Tim Dalmau and Bob Dick

Systems Sustainability Survey Based on the Process Enneagram by Steve Zuieback and Tim Dalmau

Dalmau-Zuieback Leadership Team Assessment 

Dalmau-Zuieback Leader Assessment

Zuieback-Dalmau Sustainability Inventory

Simple Enneagram Sequence